IPEG Positioned as One of John Crane’s Elite Authorized Service Centers in U.S.

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IPEG has a long history with John Crane as an authorized distributor. Now, with the closing of John Crane’s St. Louis service center site, IPEG has acquired the right as one of the few authorized service centers for mechanical seal manufacturers in the country.

As of January 2016, working with John Crane, a complete seal repair room was constructed in-house at IPEG’s St. Louis location on Hazelwood Avenue. Now, rather than collecting and transporting seals to the John Crane location for repair, the whole process is handled completely in-house at IPEG.

Our new repair center boasts specialized equipment from John Crane, along with the hiring of one of John Crane’s former seal technicians.

The new designation as an authorized repair center, as well as an authorized John Crane distributor, allows a more comprehensive service for our seal customers. IPEG’s expert repair team is prepared to handle a variety of seal repairs, including:

  • 20” component seals
  • 20” cartridge seals
  • Seal polishing
  • Face lapping
  • Seal fixture testing

As an authorized John Crane repair facility, customers in Missouri, Illinois and Kentucky can now expect a quicker, more efficient turnaround of their mechanical seal repairs. Repairing seals locally provides customers the opportunity to personally come in for the inspection, more effectively identifying the issues of the initial problem or failure. Now that seals can be repaired in the pump, a more comprehensive pump repair is also possible.

Comprehensive Repair Services
Service doesn’t stop with the sale. Known for our extensive and comprehensive industrial repair services, we pride ourselves on taking care of our customers, even after the sale. As one of the top pump repair companies in the region, it is our highest priority to help customers maintain their industrial products, parts and equipment.

Our expert service technicians are trained to handle a variety of repairs, including:

  • Centrifugal pump repair
  • Positive displacement pump repair
  • Blower repairs
  • Hydraulic pump repair
  • Industrial equipment maintenance
  • And much, much more

To learn more about our new seal repair capabilities, contact a member of IPEG’s expert service team today.

 

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